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“We just wanted to thank Technology Support Hong Kong for all their efforts in making our office move so successful. Our IT system is crucial to our business and the importance of a smooth transition from our old system to the new one cannot be underestimated. Throughout the process of discussing our IT support requirements, the transition of moving over to a new system in a new office and new computers for all staff, the change over was well managed and with very little disruption to our staff. Thank you again for all your hard work and we look forward to your continued service in managing our IT Systems.” ~ James Addington-Smith, General Manager, Cooper Gay (Hong Kong) Limited. “Setting up a new business is always challenging and as a sales person the last thing you want keeping you up at night is systems issues. Being small, we needed to find an outsourced option that gave us the same level of on-site service, but without the considerable cost. Tech Support were referred to me by a friend in the industry and I can easily say that they have exceeded our expectations in terms of quality of work, customer service, and deliverables. If you need technical support, I have no hesitation in recommending Richard and Tech Support.” ~ Shane Sibraa, Managing Director, Argyll Scott (Hong Kong) Limited. |
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“When we set up our Hong Kong office we needed a company to help us with the local set up and support. Technology Support Hong Kong provided us with excellent remote help and knowledge in setting up the office, recommending suppliers for communication and voice equipment and handling other supply directly themselves. They also provided friendly help desk and local support to a user group who were sometimes disorganised and always demanding, but very pleased with the computer support they got. This meant that the problems with a difficult operating environment where our support team were far away and on a different timezone, were effectively managed and minimised. I am very pleased with the technical support and value for money we received.” ~ Nick Hatch, Old Mutual PLC. “We have been using the services of Technology Support for more than 15 years now. They were an integral part of our server upgrade, office relocation and cabling systems; they provided us with a trouble free turnkey installation that fitted the culture of our office and our budget. We have continued to use Technology Support as an ongoing resource for I.T. related activities and have always found their service to be responsive, friendly and professional that allows us to concentrate on our core business. We would not hesitate to recommend Technology Support to any corporation requiring their IT support services.” ~ Ian Seers, Director, CSA (M&E) Limited. |
 “As a small business owner it’s imperative that our IT systems ensure our business is accessible globally, 24/7, to all possible clients – real and potential; to the team who travel to perform our business across Asia; and, to the support staff who run the operations and admin here in Hong Kong. Thanks to Technology Support and the exemplary services of your whole team we can focus on what really matters in our business – professionally meeting the needs of our clients. Why can we sleep at night? Because we have you guys running all the business related IT support issues for us. Your team does it so perfectly that I don’t give any of the above a second thought anymore.” ~ MJ Jennings, Director, Active Communication Limited. |
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“In January of 2009, we set up Correlate Search (HK) Ltd., a boutique executive search firm, with an initial staff of 7 people. I was first recommended to Richard about 5 years ago and had two positive experiences in which he helped me sort out my personal IT issues so I was pleasantly surprised to find that Richard’s computer support service was one of the ‘preferred suppliers’ recommended to us by our parent company, who had used his services previously. We have now been in business for six months and Technology Support has done a commendable job, not only in our initial setup, but in a number of ongoing initiatives driven by our Global IT operations in the UK.” ~ Russell Kopp, Managing Director, Correlate Search (HK) Limited. “My business needed to expand quickly and move to a brand new office in the heart of Hong Kong. Technology Support liaised effectively with ourselves, the building manager, interior designers, and our telephone and internet providers to help design an IT infrastructure that suited the nature of our business and the design and lay-out of our new office. The migration from our old system and installation of our new system was project managed brilliantly, and we were at our desks working from our new computers the next day. Of course there have been some minor teething problems, but the support that we have received has been excellent resulting in a seamless and cost effective business IT support solution. When the time comes for us to expand further, I will gladly engage Technology Support again.” ~ Craig Barnish, BAH Partners
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Some of our clients have generously agreed to be contacted should you require a personal testimonial regarding our services.
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Excelsior Captial Asia is a private equity company and has been our client since 1998 through several variations of their company. Name: Ms Sanary Wong |
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Sovereign Trust (Hong Kong) Limited is part of the Sovereign Group and we have worked with them since 1995. We have provided consulting for all IT infrastructure and ongoing support for 16 years. Name: Ms Penny Lee Contact Details: Email: plee@sovereigngroup.com or Tel: +852 2542 1177 |
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Kennedys Solicitors is a legal firm with 800 staff globally. We helped set up their Hong Kong office in January of 2000, implemented their UK IT department’s policies and have provided ongoing IT support since. Name: Mr Andy Cecil |
