Technology Support

Call Us: (852) 2851 8002 | Report a Problem

4B Harvest Building | 29-35 Wing Kut Street | Central | Hong Kong - MAP

Remote Support“Remote
  • Home
  • IT Support Services
  • Our Team
  • Success Stories
  • Simple IT Tips
    • Ransom-ware
    • Offsite Backups
    • Network Cabling – do it properly
    • Cable or Wi-Fi?
    • On-screen text too big (or too small)!
    • Technical Tips for using Powerpoint
    • Upside-down screen!
    • Know Your Laptop
    • TLAs – Three Letter Acronyms
    • Help, my disk is dying!
    • Tidy your inbox!
    • Electronic Order Signing
  • Careers
  • About Us
    • Welcome to Technology Support Ltd.
  • Contact Us
    • eNews & Updates
    • Privacy Policy
    • Useful Resources
    • Report a Problem

Cable or Wi-Fi?

“Do I really need to run network cables to every desk?  It’s ugly and expensive.  Why can’t we make everything wireless?”

There is a big difference between sitting on your couch at home, browsing the internet on your ipad and having dozens of staff accessing file and mail servers, printing big documents and editing videos.

Yes, Wi-Fi speeds and ranges have increased dramatically over the last few years, but that is part of the problem.  Stand in your office and let your phone scan for available network signals.  I bet there are scores of them, all competing for the airwaves and all interfering with your signal.

If you have more than 5 users you NEED cabled network access.  It will be more reliable, faster and more secure.  And when someone resigns, you don’t have to go round every machine changing the connection password.

Sure, put in Wi-Fi access points as well so that staff and visitors can use their phones to check the internet.   But bear security in mind and only connect the Wi-Fi to the outside of your firewall.  Don’t let any passing hacker have a free go at cracking your passwords – make him come inside and plug in for that.

eNews & Updates

Technology Support Ltd. - eNews & Updates

Receive IT tips, news and updates sent to your email.
Sign up now!

Testimonials

Trustworthy Hosting

I wanted to let you know that we hold Alan [of Technology Support] in high regard for the work that he does for us. In particular, I consider him amongst the most trustworthy individuals that we have involved in our business (which is extraordinary considering that he isn’t actually an employee). He is always thinking first & foremost of the company’s position regarding risk & security, particularly in regards to staffing issues. View Full →

Garry Hope, Chief Operating Officer, IP Global

Technology Support
5
2015-08-01T22:58:59+08:00

Garry Hope, Chief Operating Officer, IP Global

I wanted to let you know that we hold Alan [of Technology Support] in high regard for the work that he does for us. In particular, I consider him amongst the most trustworthy individuals that we have involved in our business (which is extraordinary considering that he isn’t actually an employee). He is always thinking first & foremost of the company’s position regarding risk & security, particularly in regards to staffing issues. View Full →
https://www.tecsupp.com/testimonials/trustworthy-hosting

Reliable staff & cost-effective

Technology Support have been supplying us with similar services to that of an in-house IT Department. Since we do not have IT personnel stationed in Hong Kong, we have found them to be an invaluable substitute. Their knowledgeable and reliable staff have been cost-effectively supporting the growing Carmichael Fisher office since we first opened for business. View Full →

Peter Udall General Manager, Carmichael Fisher, Hong Kong.

Technology Support
5
2015-08-01T23:03:00+08:00

Peter Udall General Manager, Carmichael Fisher, Hong Kong.

Technology Support have been supplying us with similar services to that of an in-house IT Department. Since we do not have IT personnel stationed in Hong Kong, we have found them to be an invaluable substitute. Their knowledgeable and reliable staff have been cost-effectively supporting the growing Carmichael Fisher office since we first opened for business. View Full →
https://www.tecsupp.com/testimonials/reliable-staff-cost-effective

Does it so perfectly

As a small business owner it’s imperative that our IT systems ensure our business is accessible globally, 24/7, to all possible clients – real and potential; to the team who travel to perform our business across Asia; and, to the support staff who run the operations and admin here in Hong Kong. Thanks to Technology Support and the exemplary services of your whole team we can focus on what really matters in our business – professionally meeting the needs of our clients. View Full →

MJ Jennings, Director, Active Communication Limited.

Technology Support
5
2015-08-01T23:05:46+08:00

MJ Jennings, Director, Active Communication Limited.

As a small business owner it’s imperative that our IT systems ensure our business is accessible globally, 24/7, to all possible clients – real and potential; to the team who travel to perform our business across Asia; and, to the support staff who run the operations and admin here in Hong Kong. Thanks to Technology Support and the exemplary services of your whole team we can focus on what really matters in our business – professionally meeting the needs of our clients. View Full →
https://www.tecsupp.com/testimonials/does-it-so-perfectly

Having a firm willing and able to take ‘the IT issue’ away has allowed us to get on with the day job

St. James’s Place expanded to Asia in June 2014 and it quickly became clear that Tech Support had the attitude and ability that we were looking for.

Since then, we’ve partnered with Richard who’s build an Asia-wide one-stop shop for us. Procurement, set up, maintenance and even large projects (such as migrating our servers from Malaysia to Hong Kong) can be handled with ease and from an end-user perspective simply with a call to Richard or one of the team.

Having a firm willing and able to take ‘the IT issue’ away has allowed us to get on with the day job. On-site staff are professional and proficient whilst phoning the telephone support line to raise a query is always a pleasure. I look forward to continuing to work with the team as we grow here in Asia.


Marianne Davis

Chief Financial Officer - Asia

St. James’s Place (Hong Kong) Limited

Technology Support
5
2016-04-15T17:05:29+08:00

Marianne Davis

Chief Financial Officer - Asia

St. James’s Place (Hong Kong) Limited

St. James’s Place expanded to Asia in June 2014 and it quickly became clear that Tech Support had the attitude and ability that we were looking for. Since then, we’ve partnered with Richard who’s build an Asia-wide one-stop shop for us. Procurement, set up, maintenance and even large projects (such as migrating our servers from Malaysia to Hong Kong) can be handled with ease and from an end-user perspective simply with a call to Richard or one of the team. Having a firm willing and able to take ‘the IT issue’ away has allowed us to get on with the day job. On-site staff are professional and proficient whilst phoning the telephone support line to raise a query is always a pleasure. I look forward to continuing to work with the team as we grow here in Asia.
https://www.tecsupp.com/testimonials/having-a-firm-willing-and-able-to-take-the-it-issue-away-has-allowed-us-to-get-on-with-the-day-job
4
Technology Support

Technology Support Ltd.

4B Harvest Building
29-35 Wing Kut Street
Central . Hong Kong - MAP

Tel: (852) 2851 8002

Support Partners

 

Hear What They Say…

Many of our customers have been with us for more than 10 years.

Click here to hear what they have to say and please feel free to contact some of our existing customers for testimonials.
  • Home
  • IT Support Services
  • Our Team
  • Success Stories
  • Simple IT Tips
  • Careers
  • About Us
  • Contact Us

© 2023 - Technology Support Ltd. - Powered by Dagadu Media