Technology Support

Call Us: (852) 2851 8002 | Report a Problem

4B Harvest Building | 29-35 Wing Kut Street | Central | Hong Kong - MAP

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Reduce the chances of ransomware crippling your business

Chances are, you are going to get attacked by ransom-ware within the next year.  You can reduce the effect it has on your business :

  • Reduce the chance of malware encrypting all your files by :
    1. Blocking malware at the firewall with a good scanner
    2. Restricting user access so that they cannot install software
    3. Limiting file server access so that users (and malware) cannot even see files they don’t need
    4. Keep anti-malware software on desktops up-to-date
  • Ensure you can restore your data if it gets encrypted :
    1. Take frequent backups – hourly is not unreasonable
    2. Ensure the backup files can’t be reached by malware
    3. Keep backups offsite so there is no chance of cross infection
    4. Be able to restore to multiple points over the last hours, days, weeks and months
    5. Check your backups worked!
  • Be prepared to recover quickly
    1. Have server backups that can be run as virtual servers that can be run up in minutes
    2. Standardize desktop environments so that reinstalling many computers is straightforward
    3. Keep recent images of desktop and laptop computers so that they can be wiped and re-installed quickly and easily
  • Educate your staff not to click on unexpected links in email or whilst web browsing

Get in touch to discuss how we can help you

eNews & Updates

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Testimonials

Trustworthy Hosting

I wanted to let you know that we hold Alan [of Technology Support] in high regard for the work that he does for us. In particular, I consider him amongst the most trustworthy individuals that we have involved in our business (which is extraordinary considering that he isn’t actually an employee). He is always thinking first & foremost of the company’s position regarding risk & security, particularly in regards to staffing issues. View Full →

Garry Hope, Chief Operating Officer, IP Global

Technology Support
5
2015-08-01T22:58:59+08:00

Garry Hope, Chief Operating Officer, IP Global

I wanted to let you know that we hold Alan [of Technology Support] in high regard for the work that he does for us. In particular, I consider him amongst the most trustworthy individuals that we have involved in our business (which is extraordinary considering that he isn’t actually an employee). He is always thinking first & foremost of the company’s position regarding risk & security, particularly in regards to staffing issues. View Full →
https://www.tecsupp.com/testimonials/trustworthy-hosting

Reliable staff & cost-effective

Technology Support have been supplying us with similar services to that of an in-house IT Department. Since we do not have IT personnel stationed in Hong Kong, we have found them to be an invaluable substitute. Their knowledgeable and reliable staff have been cost-effectively supporting the growing Carmichael Fisher office since we first opened for business. View Full →

Peter Udall General Manager, Carmichael Fisher, Hong Kong.

Technology Support
5
2015-08-01T23:03:00+08:00

Peter Udall General Manager, Carmichael Fisher, Hong Kong.

Technology Support have been supplying us with similar services to that of an in-house IT Department. Since we do not have IT personnel stationed in Hong Kong, we have found them to be an invaluable substitute. Their knowledgeable and reliable staff have been cost-effectively supporting the growing Carmichael Fisher office since we first opened for business. View Full →
https://www.tecsupp.com/testimonials/reliable-staff-cost-effective

Does it so perfectly

As a small business owner it’s imperative that our IT systems ensure our business is accessible globally, 24/7, to all possible clients – real and potential; to the team who travel to perform our business across Asia; and, to the support staff who run the operations and admin here in Hong Kong. Thanks to Technology Support and the exemplary services of your whole team we can focus on what really matters in our business – professionally meeting the needs of our clients. View Full →

MJ Jennings, Director, Active Communication Limited.

Technology Support
5
2015-08-01T23:05:46+08:00

MJ Jennings, Director, Active Communication Limited.

As a small business owner it’s imperative that our IT systems ensure our business is accessible globally, 24/7, to all possible clients – real and potential; to the team who travel to perform our business across Asia; and, to the support staff who run the operations and admin here in Hong Kong. Thanks to Technology Support and the exemplary services of your whole team we can focus on what really matters in our business – professionally meeting the needs of our clients. View Full →
https://www.tecsupp.com/testimonials/does-it-so-perfectly

Having a firm willing and able to take ‘the IT issue’ away has allowed us to get on with the day job

St. James’s Place expanded to Asia in June 2014 and it quickly became clear that Tech Support had the attitude and ability that we were looking for.

Since then, we’ve partnered with Richard who’s build an Asia-wide one-stop shop for us. Procurement, set up, maintenance and even large projects (such as migrating our servers from Malaysia to Hong Kong) can be handled with ease and from an end-user perspective simply with a call to Richard or one of the team.

Having a firm willing and able to take ‘the IT issue’ away has allowed us to get on with the day job. On-site staff are professional and proficient whilst phoning the telephone support line to raise a query is always a pleasure. I look forward to continuing to work with the team as we grow here in Asia.


Marianne Davis

Chief Financial Officer - Asia

St. James’s Place (Hong Kong) Limited

Technology Support
5
2016-04-15T17:05:29+08:00

Marianne Davis

Chief Financial Officer - Asia

St. James’s Place (Hong Kong) Limited

St. James’s Place expanded to Asia in June 2014 and it quickly became clear that Tech Support had the attitude and ability that we were looking for. Since then, we’ve partnered with Richard who’s build an Asia-wide one-stop shop for us. Procurement, set up, maintenance and even large projects (such as migrating our servers from Malaysia to Hong Kong) can be handled with ease and from an end-user perspective simply with a call to Richard or one of the team. Having a firm willing and able to take ‘the IT issue’ away has allowed us to get on with the day job. On-site staff are professional and proficient whilst phoning the telephone support line to raise a query is always a pleasure. I look forward to continuing to work with the team as we grow here in Asia.
https://www.tecsupp.com/testimonials/having-a-firm-willing-and-able-to-take-the-it-issue-away-has-allowed-us-to-get-on-with-the-day-job
4
Technology Support

Technology Support Ltd.

4B Harvest Building
29-35 Wing Kut Street
Central . Hong Kong - MAP

Tel: (852) 2851 8002

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Hear What They Say…

Many of our customers have been with us for more than 10 years.

Click here to hear what they have to say and please feel free to contact some of our existing customers for testimonials.
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