Many businesses assume their data is safe just because they use Microsoft 365 or Google Workspace. It’s in the cloud, so it must be backed up, right?
Not quite.
These platforms are great for keeping things running and giving you access from anywhere, but when it comes to recovering lost files, emails, or folders that were accidentally deleted or damaged, they won’t step in to help. If something goes missing, and enough time has passed, it’s often gone for good unless you’ve taken steps to back it up properly.
Cloud Storage Is Not the Same as Backup
Microsoft and Google focus on uptime and keeping their systems stable. What they don’t do is protect your business from user mistakes, ransomware, or data loss caused by human error. If someone in your team deletes a file or folder, that deletion is considered intentional, even if it wasn’t. If ransomware hits a synced desktop, the encrypted files can be uploaded straight into your cloud storage, replacing the original versions without warning.
Deleted files aren’t kept forever either; Google Drive removes them after 30 days. OneDrive and SharePoint retain them for approximately 93 days. After that, recovery is no longer possible through the built-in tools. And while version history might help in some cases, it won’t save you if the damage isn’t noticed until much later.
The Real Threats Are Closer Than You Think
Most data loss is caused by human error, such as when someone thinks a folder is no longer needed and deletes it, a another person accidentally overwrites a spreadsheet or drags files into the wrong location. Maybe an employee leaves the business and their account is deleted, along with everything they created or shared. These things happen all the time, and the cloud alone doesn’t prevent the consequences.
Ransomware can also find its way into cloud environments. If a local computer is infected and syncing is turned on, the encrypted files are automatically uploaded. You won’t even realize it’s happening until it’s too late.
What Proper Backup Looks Like
A proper backup doesn’t just mirror what’s in the cloud; it keeps a secure, independent copy of your files, emails, calendars, and other data that can be recovered at any time. Whether you need to restore a single email from six months ago or recover an entire user’s files after they’ve left the company, a real backup solution gives you that option.
That kind of protection doesn’t come built into Microsoft 365 or Google Workspace. You need to set it up separately, and it has to be designed to cover what the cloud doesn’t.
Time to Cover What the Cloud Doesn’t
Microsoft 365 and Google Workspace are great tools, but they don’t protect you from everything. If a file is deleted, overwritten, or encrypted by ransomware, it may be gone for good, unless you have a proper backup in place.
That’s where we come in.
We help businesses set up reliable, independent backups for their cloud platforms. You get peace of mind, knowing that emails, files, and user data can be recovered quickly, even after a mistake or attack.
If you’re unsure whether your data is truly protected, give us a call at +852 2851 8002 or email sales@tecsupp.com. We’ll review your setup and help you put the right safety net in place before you need it.
